Question 1

What can I expect from the experience?

Accepted Answer

Learn about the culture and craftsmanship of traditional Chinese lantern festivals! Our team believes that when it comes to culture, contribution is celebration. With our lights and lanterns, we hope to provide an unforgettable experience for all. This year, not only will we bring lanterns, we are also excited to bring more family fun such as, dino rides, picture taking opportunities to further expand the entire experience.

Question 2

Where is the experience located?

Accepted Answer

Queens County Farm Museum (NY). Address: 73-50 Little Neck Pkwy, Queens, NY 11004

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The exhibition will be held in an outdoor venue.

Question 4

How long does the experience last?

Accepted Answer

Approx 45 min.

Question 5

Is the experience accessible for deaf people?

Accepted Answer

Yes.

Question 6

Will food and beverage be available on site for purchase?

Accepted Answer

Some food trucks will be available, outside food and drinks are not permitted.

Question 7

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them/tag @winterlanternfestival on IG! This year we also brought in a few figures just for picture taking so get your cameras ready! When taking photos, please make sure not to disturb others. Professional equipment and tripods are not permitted.

Question 8

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

Yes, there will be chairs and rest areas in our indoor area in case you need to take a break. Some of our venues will also have lantern benches along the route for you to sit and experience the festival outside.

Question 9

Will restrooms be available on site?

Accepted Answer

Yes, there are male and female restrooms available.

Question 10

Are there vegan or gluten free options available?

Accepted Answer

Probably, but this really depends on the vendors who sign up to come in.

Question 11

Will there be a Gift Shop?

Accepted Answer

We have one-of-a-kind holiday goods, artisan gifts and stylish souvenirs. Shopping for gifts last-minute? Take home one of our Wish Jar as memorabilia or a gift! Make a wish and capture your memories with every one of these Wish Jars!

Question 12

If I'm a vendor, who should I contact?

Accepted Answer

For all vendors, please contact Tony via email: yjiang@winterlanternfestival.com

Question 13

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive within the time stated on your ticket to maximize your experience.

Question 14

What happens if I arrive late?

Accepted Answer

You may be asked to wait outside the gate if our festival is too crowded.

Question 15

Can I bring animals?

Accepted Answer

We love pets too, but unfortunately, only service animals are allowed at the event.

Question 16

Are service dogs allowed?

Accepted Answer

Yes.

Question 17

Is there an age requirement?

Accepted Answer

There is no age requirement; all ages are welcome to attend.

Question 18

Is the venue ADA compliant?

Accepted Answer

Unfortunately the venue is not ADA accessible

Question 19

Is there parking available?

Accepted Answer

Yes!

Question 20

What if the weather is bad?

Accepted Answer

We are a rain or shine event. In the event of extreme weather, we will notify our guests of cancellation beforehand. You may use your tickets for any other date- no need to exchange them.

Question 21

What are the prohibited items at the experience?

Accepted Answer

Flash photography, alcohol, drugs,  anything which may disturb the other patrons.

Question 22

Are wheelchairs available to rent?

Accepted Answer

No, there are no wheelchairs on site to rent to the public.

GROUP BOOKINGS FOR WINTER LANTERN FESTIVAL IN NEW YORK